Keep me in the loop on interesting news from ART LOFT!
Sign up with us and receive a special promocode for 10% off your first order!
TO THESE 4 REGIONS
- North America
- Asia Pacific
For countries outside of these regions, shipping charges will be indicated at check out.
Shipping charges will be calculated based on volumetric weight of the package, and location of the buyer.
We want to make sure you love your new piece of Art! Hence we’re introducing our easy and friendly return policy - try any piece of art in your home risk-free!
Making a return or exchange is easy. Simply notify us within 7 days of receiving your artwork and we will coordinate the return shipping with you.
Once we receive the artwork in its original condition, we’ll issue you a refund on the price of the art, minus a 15% administrative fee. We will pay for the return shipping if the shipment is within the Free Shipping Region.
Just make sure you’ve completed these 3 easy steps below:
STEP 1 – Within seven (7) days of receiving your order, please email email@example.com to give us your order information and the reason for wanting to return the artwork (to help us understand our customers better).
STEP 2 – Repackage the artwork using the original packaging materials used. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing packaging materials to safely package the artwork for shipment.
STEP 3 – Our courier will be contacting you once we receive your email. Arrange a suitable time with our courier service to have the packaged artwork sent back to us.
Once the piece safely reaches us in its original condition, we will process your return and the amount owed (after the 15% administrative fee) will be refunded to you (minus shipping costs and international customs fees, if any) within 14 business days of receiving the art work.